Privacy Policy for Ricebowl AI

Introduction

Welcome to Ricebowl AI (ricebowl.ai), an AI-powered platform for creating videos from prompts and visual inputs. At Ricebowl AI, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using Ricebowl AI:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account, provide customer support, and deliver generated videos.

2. Video Generation Data

   • What We Collect: Text prompts, descriptions, and settings you provide for video generation, including preferred video duration, quality settings, and customization options.
   • Purpose: To generate videos according to your specifications. See “AI Processing and Third-Party Model Providers” below for who processes this data.

3. Usage Details

   • What We Collect: Information about how you use Ricebowl AI, including video generation frequency, feature usage, credit consumption, and user preferences.
   • Purpose: To analyze user engagement and optimize service performance.

4. Device Information

   • What We Collect: Data regarding the devices you use to access our service, such as device type, operating system, browser type, and IP address.
   • Purpose: To optimize our services for different devices, ensure compatibility, and provide technical support.

5. Cookies and Tracking Technologies

   • What We Collect: Small data files placed on your device that help us track user preferences, session information, and improve user experience.
   • Purpose: To enhance the functionality of our services, personalize your experience, and maintain secure user sessions.

6. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and transaction details for credit purchases.
   • Purpose: To facilitate billing and payment processing for credit packages and maintain transaction records.

AI Processing and Third-Party Model Providers

Ricebowl AI does not train or operate its own video generation models. When you submit a generation request:

• Your prompt, uploaded reference images, and generation settings are transmitted to our AI infrastructure partner kie.ai, which routes the request to the third-party model provider you selected.
• Those model providers currently include Google (Veo models), ByteDance (Seedance models), and Kuaishou (Kling models). The model shown in the interface is the model that will process your request.
• This means your prompt content and any images you upload leave our systems and are processed by these third parties, under their own privacy and data-handling practices, subject to data processing agreements.
• Generated videos are stored on our servers for delivery and may be cached for performance optimization.
• Your generated videos are private and only accessible to you unless you choose to share them.

We are an independent service and are not affiliated with, endorsed by, or connected to any of the model providers named above.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our cloud servers with industry-standard encryption. We implement a variety of security measures including:

• Encryption of data in transit and at rest
• Secure payment processing through trusted payment providers
• Regular security audits and monitoring
• Access controls and authentication systems
• Secure data transmission protocols

However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests from public authorities
• To protect our rights, property, or safety, or that of our users or others
• To provide services through trusted third-party partners who assist us in operating our platform or conducting our business, subject to strict confidentiality agreements
• With our AI infrastructure partner and the third-party model providers described in “AI Processing and Third-Party Model Providers” above, who process your generation requests under data processing agreements

Generated Content Rights

• All videos generated using our platform come with full commercial usage rights
• You retain ownership of the text prompts and creative input you provide
• Generated videos can be used for personal or commercial purposes without additional licensing fees
• We do not claim ownership of your generated content

Credit System and Billing

• We operate on a credit-based system where you purchase credits to generate videos
• Credit validity follows the plan terms shown during checkout. Subscription credits are tied to the applicable billing period, while one-time credit packs remain valid for the stated pack validity period.
• Billing information is processed securely through our payment partners
• We maintain records of credit purchases and usage for account management

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:

• Account information is retained while your account is active
• Generated video data may be cached for up to 30 days for performance optimization
• Payment records are retained as required by law for tax and accounting purposes
• Usage analytics are anonymized and may be retained for service improvement

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent where processing is based on consent. To make such a request, contact us using the details below. We will respond within the period required by applicable law.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date at the bottom of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Service Provider: Ricebowl AI Website: ricebowl.ai Email: support@ricebowl.ai

By using Ricebowl AI, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information and for choosing our platform to create amazing content!

Effective Date: 2026-08-21